You can turn on your device by pressing and holding the power button (side or top) until you see the Apple logo. Firstly, Check if your iPad is Updated. Comments 10 comments. Much more since the last software update 12.3.1. Press and hold the Home and the Top buttons together until the Apple logo appears. Step 3:  Finally, press and hold down the Power button until your iPad restarts. You’re a life saver. If charging cable is normal, maybe it’s not the reason for iPhone accessory not supported. Thanks so much for whomever posted this! Now the big question is “how do you fix it”? What is clearly happening is that the magnetic strength of the top part which fits in the guttering has lost flux. You can try testing the iPad once again to see if the Smart Keyboard keeps showing the “This accessory is not supported by this device” error. Need support. Unable To Use Keyboard Dock/Accessory Not Supported? You can get a Genius Bar appointment and see if the … They wanted me to buy another one. My keyboard was working with only intermittent problems. “Accessory Not Supported.This accessory is not supported by this device. Jun 24, 2010 . Mine was (barely) and I got a new Smart Keyboard for free. Combo Touch iPad 7th Gen Accessory Not Supported, BLE is not connecting. Most visible on the IPad itself, which had some clearly visible wear spots from the metal. Jumped to #5 and Viola – back in business. This has been bugging me for so many months, and now it’s fixed! When iPad Pro smart keyboard is not working, forcing restart can help you out. You can use a Q-tip or a soft microfiber cloth to gently wipe all the debris away. You may find this error surprising since Smart Keyboard is also an Apple product just like iPad Pro. All it takes is just going into the Settings and then General and then Software Update to check if there are any new updates waiting for to be downloaded. Voila! As usual replaced the key board on advice of apple. It worked like magic. If you see an ‘Accessory may not be supported’ alert. If you are the one using a smart keyboard in your iPad pro, keep the smart connector clean. Press and hold the Power button until your iPad restarts. Also, try these steps: Now that you’ve force-reset your iPad, you can try once again to see if the iPad keeps saying “This accessory is not supported by this device” when connected with the Smart Keyboard. The simplest solution – Occam’s Razor for the win! Here is how: If your iPad does not have a Home button: Press and then release the Volume Up button. I eventually noticed that the place on the keyboard where the metal connectors are that attach to the smart-connectors (for data and power) on the iPad was bent ever so slightly inwards. Like this, tape=—- connectors….. I had all all this nonsense with my iPad Pro and its keyboard after about a years use. I have a 2nd gen 2017 version iPad Pro 12.9 with the Smart Keyboard. By navigating around this site you consent to cookies being stored on your machine. Resisting your urges to throw the iPad right across the room and flip the table like a madman, you try to keep reconnecting the keyboard see if it somehow gets it to work. I collected it for the Apple store this morning as the previous one stopped working and the guy at Apple couldn’t get it Woking after trying several ways to try and get it going again. To do this, just press the "Home" button along with the "Power" button and hold them approximately for 10 seconds. Still a bit unreliable but now I know how to solve the problem. Any ideas? So again, thanks. I pressed down on the two ends of the strip to try to push the connector up (towards the connector on the iPad). Apple has various warranty programs that many may not know until you actually get to visit them such as the Quality Program or the Repair Program where Apple even services the iPad Pro Smart Keyboard for up to three years. Surface Book Pro Keyboard Not Working ALL NEW FIX 2018 - Duration: 2:59 ... Accessory Not Supported | Top 5 Reasons why this happens and how to Fix | haQ attaQ 314 - Duration: 11:29. You can also choose to pay a visit to, How to Download iOS 11 Beta on iPhone and iPad, How to Fix Screen Rotation Bug with iPhone on iOS 11, How to Remove Music Player from Lock Screen in iOS 11, How to Fix When Screenshot Is Not Working on iOS 11. Apple doesn’t care. Now I get a message saying "This accessory is not supported by this device." Comment document.getElementById("comment").setAttribute( "id", "a99850421cd93cb375916bfc6e9ee3d2" );document.getElementById("b0d863ee8c").setAttribute( "id", "comment" ); ✔️ Bi-Monthly ✔️ Freebies ✔️ Ad-Free ✔️ Unsubscribe Instantly. Of course I can’t recommend everyone goes and bends their keyboards, and please don’t use too much force, but if you are desperate and none of these other things have helped then maybe it’ll be worth giving it a try. Step 1:  Press and hold down both the Home button and Power button together until your iPad restarts. The rest of the magnetic strip is a little bowed out (still magnetically stuck) but the keyboard is responsive now!  You may check your warranty status. Thank you for your post! It is important that the connector (or what Apple likes to call “Smart Connector”) which is on the iPad that links the keyboard with the iPad is properly connected. Will never know how that happened, and will see if moving it to the “on” position, stops the issues not only with the message, but also if it restores how well it works as well. Now press and release the Volume Down button. Thanks. I used a magnet that we used to hold a souvenir from my sister’s graduation – not sure if it’s neodymium but it worked amazingly well anyway. 🙂. This website uses cookies. I used a neodymium magnet, BTW. I had no issues until my iPad Pro automatically updated to iOS 13 even though I had it set to manually update. My keyboard problems has been resolved. He worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. To sum it up in a few lines: There is this little switch somewhere inside located in the top part of the keyboard. It’s important to keep your iPad updated regularly. For folks with problems on Apple’s Smart Keyboard and iPads, try remagnetizing the magnets! . It didn’t. Tuesday May 12, 2020 3:13 pm PDT by Juli Clover. You are a lifesaver, this did the trick for me! I’ve tried all the suggestions. Keeping the Smart Connector Clean & Connected. I did everything stated yet it still wouldn’t work. Thank you for posting this fix, it was hopeful to try!! Thanks very much for this. Thanks for your help! This trick miraculously worked for me after all troubleshooting and even hard resetting my iPad! Buy a rare earth magnet and run it on the strip above the 1 and 2 key (make sure the iPad is nowhere near the magnet) on the keyboard. We do not offer guest posts, however. iPad Pro Smart Keyboard Says “This accessory is not supported by this device”: 6 Ways. I cant figure it out.. like on the iPad keyboard??? However, this floating keyboard tends to act up and here’s how you can try to get it working again: Open the Settings app on your iPad… The “assessors not supported” message, and hey presto it is working again a basic to! Gracias, vivo en Bolivia y acá no hay soporte técnico wasn’t insulated properly was! 1: firstly remove your keyboard but notering worked out inside located in the on! ) was flush and it worked for me after all troubleshooting and even hard resetting iPad! And ODDLY, you will hear a chime as you’re doing this usually! 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