Making sure buyers receive great service from all our sellers is one of our top priorities. Becoming a PowerSeller is a question of following eBay's guidelines for PowerSellers, and the same is true for keeping your PowerSeller status. Yes, I sell internationally, but not enough to qualify for TRS in those countries. View cart for details. How to Become an eBay Top Rated Seller. With over 180 million members eBay is one of the most visible and far-reaching Internet companies and the leading auction site in the world. A defect is added to your account if: To avoid letting down buyers and receiving a defect due to an item being out of stock: If we're asked to step in and help with an eBay Money Back Guarantee case, you can resolve the issue with the buyer by issuing a refund or accepting a return so the request isn't concluded as the seller's fault. When you browse through the items on eBay, you’re bound to notice a Top Rated Seller icon next to some sellers’ user IDs. I did think it had something to do with best match, but my guess is with all these other carrots, something had to go. Top Rated Sellers who offer 30-day-or-longer returns can deduct up to 50% from the refund for the lost value of the item that has been returned after it has been used or damaged. Top-rated sellers are PowerSellers who consistently provide the best buying experiences to their customers. eBay policy compliance is required for all PowerSellers and Top-rated sellers. The buyer confirms the item was delivered after the estimated delivery date, unless there's an acceptance scan within your handling time or there's delivery confirmation by the estimated delivery date. US sellers who meet Top Rated Seller requirements based on global performance standards receive the Top Rated Seller badge on these eBay sites. Visita eBay per trovare una vasta selezione di ebay power seller. Do sellers pay to be Top-rated sellers? Tracking numbers uploaded to eBay/PayPal for at least 90% of your transactions. How to Become an eBay Top Rated Seller (Requirements & Benefits) access_timeAugust 9, 2018. person. If you meet the Top Rated Seller sales and tracking requirements and performance standards, you receive the following benefits: USPS Commercial Plus pricing. So if the discount was changed to 20%, what was it b4 that? You cancel a buyer's purchase because you no longer have the item in stock or you chose not to send it. Have an eBay account in good standing that's been active for at least 90 days. Fewer than 0.5 percent Buyer Protection cases out of your total number of transactions with U.S. buyers. Max Godin. For additional insight into a seller's performance, buyers can also view your detailed seller ratings. But when I was just on the phone, eBay said I am $220 short of $3,000. Enter your search term to display live search results. Becoming a Top Rated Seller indicates that you consistently deliver outstanding customer service, and also makes you eligible to receive a prominent eBay Premium Service badge on qualifying listings. Transactions where you upload tracking details within your stated handling time, and the carrier scanned the shipping label either before or after your handling time, are on time and validated. Hi all, I'm hoping someone will be able to help me out? This means you've met our eBay Top-rated Seller performance standards.Qualifying for eBay Top-rated Seller account status means your listings enjoy improved visibility in Best Match search results. Tip ... 3 product ratings - EBay PowerSeller Secrets, 2E by Debra Schepp and Brad Schepp (2007, Perfect) C $19.78. ebay powerseller vs top rated seller. ), Maximum percentage of cases closed by eBay without seller resolution, Minimum number of unique transactions for requirement to activate. Customs services and international tracking provided. PowerSeller was something that was more a game sellers played with eBay rather than a selling point. If you're a PowerSeller, you can qualify for eBay Top-rated Seller status at an account level. Money-back return policy: Offer a money-back, 14-day (or longer) return policy. An item-not-received or not-as-described request from a buyer is closed without seller resolution. Buy It Now. Becoming a Top Rated Seller. Maximum percentage of transactions where tracking wasn't uploaded on time and/or validated. Si tratta di utenti modello che hanno raggiunto e mantenuto un Punteggio di Feedback positivo del 98% ed elevati volumi di vendita. Canadian sellers can qualify to be Top-Rated in two separate programs. I PowerSeller, colonne portanti della Community, condividono e promuovono i valori alla base della filosofia eBay. After you meet the Top Rated Seller requirements, you have only these two additional requirements to meet: One-day handling: Include 1-day handling in your listings (meaning you ship within one day of purchase) and post the tracking. The eBay Top Rated status is given only to those sellers who uphold the highest levels of professionalism on the site — and topmost is Top Rated Seller Plus. What Is an eBay PowerSeller? Top Rated Seller Plus: Only the sellers who fully commit to their businesses get this status. There is tons more information about the requirements on eBay. That’s a bit shortsighted; there are money-saving benefits for providing top-notch customer service. Becoming a Top Rated Seller indicates that you consistently deliver outstanding customer service; it also makes you eligible to receive a prominent Top Rated Plus seal on qualifying listings. Tracking uploaded on time and validated (applies to eBay Top Rated Sellers only) To change your lookback period for performance requirements from 12 months to 3 months, you need at least 400 transactions in the last 90 days. Top Rated Seller Top Rated Seller. Have a minimum of 100 transactions and $3,000 in sales with US buyers over the past 12 months. Top Rated Seller Status: Top Rated Sellers are recognized and rewarded as sellers who consistently deliver outstanding customer service. Transactions where you didn't send the item within your handling time or the item was delivered after the estimated delivery date are subject to late shipment rates. I PowerSeller che non rispetteranno i requisiti saranno avvisati 30 giorni in anticipo. Top Rated Sellers. I also did find out that you can be a Top-Rated Seller and not a PowerSeller because it all works on a different critera I was just told As a Top Rated Seller, you can qualify for these exclusive Top Rated Plus benefits if you offer same or 1-business-day handling time and 30-day or longer free returns: Please note, the 10% final value fee discount is only available to sellers resident in the country in which they're Top Rated. Nell'ambito del programma PowerSeller esistono cinque livelli. Marsha Collier is a recognized expert on ecommerce, online customer service, social selling, social media marketing, and eBay. I need an ebay top rated seller or powerseller account for a new business venture. Take a look at your Seller Dashboard - opens in new window or tab to check your current and projected level. Our best sellers earn Top Rated status, which means they've provided a great experience for their buyers. If you have previously bought from a PowerSeller and they have maintained a high level of customer service, they will automatically be included as a Top-rated seller on eBay.com.au. To become a Top Rated Seller you'll need to: Have an eBay account that's been active for at least 90 days To become a Top Rated Seller on eBay, fulfill the following requirements: 100 or more transactions with U.S. sellers within the past year. Find out more about our Seller performance policy. eBay's new Top Rated Seller program is now fully rolled out to all existing PowerSellers. Se, alla fine di quel periodo, non avranno ancora raggiunto il punteggio minimo richiesto, perderanno lo status di PowerSeller e i relativi benefici. Your service metrics and peer benchmarks help you keep track of how you’re performing compared with others who sell similar items. Maintain a positive feedback score of 98% or higher. From July 2020, free returns must be based on your item's location in order for you to qualify for Top Rated Plus: In some product categories, we'll extend the discount benefit (but not the seal) even if you don't offer 30-day free returns. Transaction defect rate Top Rated Seller Plus: To align with evolving consumer expectations, eBay updated the uppermost Top Rated Seller status to “Plus.” These are the only sellers to receive a badge; the Top Rated Plus seal appears on all these sellers’ listings. Something went wrong. I cannot understand. Number of defect rates that affect your seller rating, Account holds, restrictions, and suspensions. Top rated: You're one of the best sellers on eBay, providing an exceptional quality of customer service as well as meeting minimum sales requirements for the Top Rated Seller level. Our seller levels and performance standards help you track your performance and let buyers shop with confidence. In searches, only Top Rated Plus sellers have badges next to their listings. Top-rated Sellers who reside in the UK and the Republic of Ireland are eligible for protections on items that offer 30 day or longer returns and are listed on eBay.co.uk or ebay.ie. To be a Top Rated Seller, you must meet certain sales and tracking requirements, as well as performance standards. If your ratings are above either of these percentages, you've fallen below standard, and we may apply limits or restrictions on your account. Confusion over eBay PowerSeller Program: by: Barbbie : Mon Apr 2 10:16:30 2018: I thought the buyer could not see the power seller status, just the seller. Top Rated Seller? From United States +C $24.81 shipping. To become a Top Rated Seller, you'll need to: If you've met these performance standards requirements on eBay.com, we'll automatically upgrade you to the Top Rated Seller status at your next evaluation. eBay promises Top Rated Seller Plus listings a boost in visibility on the Cassini search rankings, but this is hard to measure. Late shipment rate Tip It isn’t a very big jump to attain “Plus” status once you’re a Top Rated Seller. Maximum percentage of transactions with defects, Maximum number of unique buyers affected before seller status is affected, Cases closed without seller resolution Becoming a Top Rated Seller indicates that you consistently deliver outstanding customer service. Your seller rating can fall below standard if your transaction defect rate is above 2% or your cases closed without seller resolution is above 0.3%. Many sellers find these last two requirements too onerous and don’t even attempt Top Rated Plus status. The articles below may help: We assess your seller level on the 20th of each month based on your sales history and the quality of service you provide to your buyers. For example, if you are a US seller selling in France, you can qualify for these Top Rated Seller benefits based on your global performance rating, which is based on your transactions with buyers in all countries. Based on how you're rated, you'll be assigned one of the following seller levels: We take seller performance standards seriously, so falling below standard may result in your listings being ranked lower in our search results. Top Rated Sellers: eBay sellers at this level don’t have to have as large volume of sales as an eBay PowerSeller, but they face stricter customer service requirements. Describe your item accurately. Not what you were looking for? On the feedback profile page, you'll find stars next to the four different areas, with 1 star being the lowest rating and 5 stars being the highest. Cassini’s algorithm is complex and takes so many other factors into account when ranking eBay listings. It’s an important difference from a buyer’s standpoint. One of the key seller performance measures is your transaction defect rate. eBay Projects for $30 - $250. When you use freight shipping or sell items in the following categories, you need to offer 30-day or longer returns, but the buyer pays for return shipping: You don't have to accept returns for these categories: Cell Phones, Smart Watches & Accessories > Cell Phone Cards & SIM Cards > Cell Phone SIM Cards, Computers, Tablets & Network Hardware > Computer Printers, Scanners & Supplies > Printer Ink, Toner & Paper > Printer Ink Cartridges, Computers, Tablets & Network Hardware > Computer Printers, Scanners & Supplies > Printer Ink, Toner & Paper > Printer Toner Cartridges, Computers, Tablets & Network Hardware > Computer Software, Home & Garden > Yard, Garden & Outdoor Living > Plants, Seeds & Bulbs > Plants & Seedlings, Pet Supplies > Bird Supplies > Food & Treats, Pet Supplies > Fish & Aquariums > Coral & Live Rock, Pet Supplies > Fish & Aquariums > Live Fish, Pet Supplies > Fish & Aquariums > Live Invertebrates, Pet Supplies > Fish & Aquariums > Live Plants, Pet Supplies > Small Animal Supplies > Small Animal Food, Sporting Goods > Fishing > Baits, Lures & Flies > Live Bait, Trading Cards (Sports Trading Cards, Non-Sports Trading Cards, and Collectible Card Games), Items listed in the Real Estate and Specialty Services categories. The protections apply whether you ship the item to a buyer locally or internationally. We support Top Rated Sellers with exclusive benefits that can help boost your listings visibility, improve conversion, save money, and protect you from abusive buying behavior and events outside your control. Tracking shows the item was delivered after the estimated delivery date, unless there's an acceptance scan within your dispatch time or there's confirmation from the buyer of on-time delivery. Provide clear return and payment policies in your listing. PowerSeller levels include Bronze, Silver, Gold, Platinum, and Titanium depending on the number of items you've sold or the dollar amount of your sales. If the defect isn’t removed automatically, you may be able to appeal, depending on the circumstances. While your seller level is below standard, you will also be ineligible for Promoted Listings and will not be able to create new campaigns or edit existing campaigns. Occurrences of 1s and 2s on DSRs with U.S. buyers does not exceed the maximum. What else you can do to achieve PowerSeller status In addition to sales volumes, simple things such as creating well-written, honest and descriptive listings , as well as good communication with buyers, will assist you. From United States. Top Rated Seller Plus: Only the sellers who fully commit to their businesses get this status. When someone tries to return something that I either don't offer returns on or stating that the item doesn't work (when I know I've FULLY tested it and it works just fine), I make a phone call to eBay. Transactions with one or more of the defects listed below are subject to transaction defect rates. Use tracking when possible, and follow our best practices for avoiding issues with buyers. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Have an eBay account that's been active for at least 90 days, Have at least 100 transactions and $1,000 in sales with US buyers over the past 12 months, Meet the requirements for transaction defect rate, cases closed without seller resolution, and late shipment rate (you'll find the requirements in the table below). We will take care of any issues with the buyer, including removing any negative and neutral feedback, defects, and open cases in … Registrati e fai offerte sui lavori gratuitamente. comment7 Comments. The Seller … If you're below standard, you'll find information on how you can improve. Sellers can become Top Rated whether they sell a little or a lot, provided they meet our highest levels of customer service. 20% discount on final value fees and prominent Top Rated Plus seal for listings that offer same business day or 1 business day handling and a 14-day or better return policy with a money back option. The Top Rated Plus seal will be displayed prominently in search results and in the listing description. Sellers who deliver exceptional customer service may qualify for eBay’s Top Rated Seller program. Becoming a Top Rated Seller indicates that you consistently deliver outstanding customer service, and also makes you eligible to receive an eBay Premium Service badge on qualifying listings. Visit Seller Help to resolve any incorrect defects or improper feedback. If you're top rated, you'll find which of your listings are automatically eligible for Top Rated Plus benefits, or which you can change to gain those benefits. Transaction defect rates and cases closed without seller resolution. If you qualify, you'll automatically become a PowerSeller. In searches, only Top Rated Plus sellers have badges next to their listings. As a part of this change, we are changing the discount for eBay Plus to 20%." Among eBay sellers a designation of PowerSeller is given to approximately 4%. Scopri le migliori offerte, subito a casa, in tutta sicurezza. (Keep in mind that ‘Power Seller’ is the older version of Top Rated Plus). Top Rated Sellers: eBay sellers at this level don’t have to have as large volume of sales as an eBay PowerSeller, but they face stricter customer service requirements. Use TAB key to navigate results. Over one million copies of her various eBay titles have sold since her first, eBay For Dummies, hit store shelves in 1999. $1,000 minimum in annual sales to U.S. buyers. (This applies after the account has exceeded the maximum number of allowed cases. eBay Top-rated Seller account status . The Top-rated seller badge is a huge selling point for buyers and I have to applaud that change. Top Rated Sellers consistently deliver outstanding customer service. If you're a Top Rated Seller, you're also eligible for the Top Rated Plus listing benefits as … Indian sellers who meet Top Rated Seller requirements based on global performance standards will receive additional exposure in search and the Top Rated Seller badge on these eBay sites. 4 years ago I've been TRS for 4-5 years now, and the most significant thing I can point to is when you have a dispute. This is a breakdown of how you've been rated by your buyers in the following areas: You can view your detailed seller ratings on the feedback forum by entering your username. If a defect on your account is eligible to be removed, we’ll automatically remove it within 72 hours. Buy It Now. "Top Rated Seller is still a requirement for eBay Plus. Maximum percentage of transactions sent late, 12 months or 3 months if you've had 400 transactions in the last 3 months. What's more, sellers must comply with eBay policies, or risk losing Power Seller status for a minimum of 180 days. To the uninitiated, this may look like an award given to a person who’s sold hundreds of thousands of dollars’ worth of merchandise on eBay — but it’s not. See the full list of circumstances where the discount benefit applies. To become a Top Rated Seller on eBay you need to: Have an eBay account that’s been active for at least 90 days; Be registered as a business seller on eBay.co.uk or eBay.ie; Have at least 100 transactions and £1,000 (€1,500) in sales during the last 12 months with UK and Irish buyers If this happens, we'll send you an email to let you know. For example, if you're selling through ebay.com, you must be resident in the US to qualify for this discount. Cases closed without seller resolution are cases where eBay or PayPal was asked to review the case and the seller was found responsible. The Powerseller programme is nowhere near as important as it once was - it is basically just a way of measuring sales volume as it always has been. The discount does not apply to the $0.30 per order portion of the final value fee, For non-managed payments sellers, the discount is applied to the portion of the final value fee calculated on the item price only, not including shipping costs or tax, If the item location is in the same country as the eBay site you listed on, you need to offer 30-day free domestic returns, If the item location isn't in the same country as the eBay site you listed on, you need to offer 30-day free international returns. eBay no longer displays a PowerSeller logo next to a seller’s user name for buyers to see. It is no secret that it is extremely important for eBay to provide the best customer experience possible. It can also lead to partial or even complete restriction of your sales activities. To provide your buyers with great service, it's important to make sure you send your items on time. A 10% discount on your standard final value fees: For managed payments sellers, the discount is applied to the final value fee which is calculated on the total amount of the sale, including shipping and tax. Based on these metrics, eBay will place you in one of three groups: Top Rated/Top Rated Plus – This means that you belong to an eBay elite and provide the highest of customer service when compared with your peers while meeting the minimum sales requirements. If you're not a PowerSeller yet, you can always work your way up by meeting these requirements: Your seller performance level is calculated by looking at your transaction defect rate, cases closed without seller resolution, late shipments, and tracking validation. Simply check your Seller Dashboard - opens in new window or tab to see if you've achieved PowerSeller status. Use pictures and include specifics in your listing so your buyers know exactly what to expect. I thought they did away with that when they started top rated. There are three levels of upgraded status for eBay sellers: PowerSellers: These members have to maintain certain monthly levels of gross merchandise sales (total dollar amount of eBay sales — GMS in eBay-speak), and they must get there by providing excellent customer service. For example, if you are a IN seller selling in France, you can qualify for these Top Rated Seller benefits based on your global performance rating, which is based on your transactions with buyers in all … Cerca lavori di Ebay powerseller help o assumi sulla piattaforma di lavoro freelance più grande al mondo con oltre 18 mln di lavori. Respond promptly to the buyer's request to prevent eBay needing to step in. eBay Policy Compliance. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. To comply, you must not violate the Shill Bidding, Feedback Manipulation, or Counterfeits policies—these policies are considered severe and may result in loss of PowerSeller and Top-rated seller status for a minimum of 180 days. You can monitor your service metrics and peer benchmarks on your service metrics dashboard in Seller Hub. In Jewelry & Watches, and most Collectibles & Art categories, you need to offer 14-day free returns. The Top Rated Plus benefits don't apply to: PowerSellers are among the most successful sellers on eBay in product sales and customer satisfaction. At least a 98 feedback percentage maintained. Tip If the seller is found to be responsible for the issue, this will result in what we call a “case closed without seller resolution.” We count these in your transaction defect rate and as a percentage of your transactions closed without you resolving them. Vedi valutazioni dettagliate del venditore. A proudly displayed Top Rated Seller badge. I do not know of ebay giving discounts larger than 20% for any country. If more than 10% of your transactions are classified as late shipments, we may limit some of the shipping options available to you to make sure buyers have the right expectations on delivery times. when I click on the link it takes me to a page about being a Top-rated Seller and EBay Premium Service, eBay began sending invitations to join the PowerSeller program this week for non-PowerSellers who otherwise meet Top-rated standards and who sold at least 100 items to … I've been looking at my account today, at the Seller level and there is a section that states 'have you thought of becoming an eBay Top-rated Seller?' Late shipment rates are determined by the percentage of transactions that you sent after the handling time stated in your listing or that were not delivered by the estimated delivery date. Of transactions with one or more of the key ebay powerseller vs top rated seller performance measures your. 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